Hyperlinks Not Working in Internet Explorer

Sunday, September 2, 2007 17:56
Posted in category Internet Explorer Tips

Has this ever happened to you? You’re surfing the web using Internet Explorer and click an external link from a web page only to receive a blank page. You then try other links on the same page or other web sites only for it to keep popping-up a blank page.

Well you’re not alone; many users of Internet Explorer have run into this very same problem. What has happened is Internet Explorer has a file corrupted or a setting has been changed.

Its usually do to a recent browser crash, browser hijacking, or a virus that altered your browser setting.

To correct this error in Internet Explorer do the following steps.

  1. Go to Start -> Run -> Type regsvr32 urlmon.dll
  2. Once complete click Ok.

If that didn’t resolve the problem, repeat the process by running the following additional entries to repair Internet Explorer:

  1. Start -> Run -> Type regsvr32  Shdocvw.dll
  2. Start -> Run -> Type regsvr32  Shdocvw.dll
  3. Start -> Run -> Type regsvr32  Msjava.dll
  4. Start -> Run -> Type regsvr32  Actxprxy.dll
  5. Start -> Run -> Type regsvr32  Oleaut32.dll
  6. Start -> Run -> Type regsvr32  Mshtml.dll
  7. Start -> Run -> Type regsvr32  Browseui.dll

This last command is for Windows XP and Windows 2000 only.
     8.  Start -> Run -> regsvr32 Shell32.dll

If the above still didn’t resolve your issue, try the following.

  1. Open Internet Explorer
  2. At the top select Tools -> Internet Options
  3. Click on the Programs tab
  4. Click on the Reset Web Settings button

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10 Responses to “Hyperlinks Not Working in Internet Explorer”

  1. Colleen Evans says:

    November 2nd, 2008 at 12:55 pm

    I need additional assistance … the command ‘regsvr32 Shell32.dll’ corrects my issues with hyperlinks not working BUT the correction lasts for one web page – if I run the command again and refresh the page the links are active … what is happening that the command needs to be rerun ??

    thank Colleen

  2. Shawn DesRochers says:

    November 2nd, 2008 at 2:11 pm

    What version of IE are you using Colleen?

  3. Colleen Evans says:

    November 2nd, 2008 at 2:49 pm

    Hi Shawn,

    I was using IE 6.0 – I am in the process of upgrading to IE 7.0 (wish I had thought of it a month ago) :-)


  4. Shawn DesRochers says:

    November 2nd, 2008 at 10:56 pm

    I was going to suggest that you try upgrading your Internet Explorer, Colleen. That should fix your problem but if it doesn’t let me know..

  5. Colleen Evans says:

    November 3rd, 2008 at 9:31 am


    Upgrading my Internet Explorer appears to have addressed my problem – thanks Colleen

  6. Shawn DesRochers says:

    November 3rd, 2008 at 9:59 pm

    Hello Colleen,

    I am glad you got it worked out. Thanks for visiting my blog and I look forward to your next visit.

    Shawn DesRochers

  7. srikanth says:

    March 27th, 2010 at 10:30 am

    Thank you, your tips work like a wonder!

  8. Aitizaz Ahmad says:

    April 8th, 2010 at 6:44 am

    i did try the same on Window 7, but the command egsvr32 Shdocvw.dll does not work. what is the issue with it? any other suggestion for Windows 7 user for the same issue?

  9. Mike says:

    July 12th, 2010 at 3:48 pm

    I am running windows 7 64bit, IE8. The run command for urlmon.dll completes but does not fix hyperlink not working problem. When I try the other run commands I get this message: The module “shdocvw.dll” was loaded but the entry-point DllRegisterServer was not found.
    Make sure that “Shdocvw.dll is a valid DLL or OCX file and then try again.

    Any Ideas?

  10. Errors and urls not working says:

    August 28th, 2010 at 7:22 pm

    [...] 8 not Displaying Pages or Opening Links – TechNet Articles – Home – TechNet Wiki You can try this: Hyperlinks Not Working in Internet Explorer – Pc Windows Tips Reply With [...]

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